Common queries answered
Frequently asked Questions
Orders are sent out daily and free ground shipping is included for most orders. If you have not received your order within 3 business days, please contact firstname.lastname@example.org for an update on your order.
Items may be returned or exchanged within 30 days of receiving them.
You may change your shipping address by logging in to your account by clicking the “My Account” tab in the main menu and changing your shipping and billing address under the corresponding tab on the left hand side of the screen.
You may see the status of your orders by clicking on “My Account” in the main menu, then clicking on “Orders” in the menu on the left hand side of the screen.
Email us at email@example.com for customer support.
Please contact us immediately at firstname.lastname@example.org so we can change the shipping address before the order is sent.
We ship within the United States only.
Your items will come in one package if they can fit in one package. Otherwise, they will come in the fewest packages possible.